Welcome to Niyal Services, your reliable partner for all your auto dialer software needs. We offer a wide range of auto dialer software solutions that can help you streamline your business operations, increase efficiency, and improve your bottom line. Our auto dialer software is designed to meet the needs of businesses of all sizes and industries.
As a leading provider of auto dialer software, we understand the importance of having the right tools to drive your business forward. Our auto dialer software is user-friendly, customizable, and easy to integrate with your existing systems. We offer a range of features and functionalities that can help you automate your business processes, reduce manual effort, and improve your productivity.
At Niyal Services, we offer a wide range of auto dialer software solutions, including:
- Preview dialer: Our preview dialer allows agents to preview customer information before the call is placed. This can help agents better prepare for the call and provide personalized service to your customers.
- Predictive dialer: Our predictive dialer uses advanced algorithms to predict agent availability and dial numbers automatically. This can help increase agent productivity and reduce wait times for customers.
- Power dialer: Our power dialer can help you automate your outbound calling operations, allowing agents to make more calls in less time. This can help increase your sales and improve your bottom line.
- Progressive dialer: Our progressive dialer can help you prioritize calls based on customer information and agent availability. This can help improve agent efficiency and provide better service to your customers.
Our auto dialer software solutions are designed to help your business achieve its goals. We offer customizable solutions that can be tailored to meet the specific needs of your business. Our software is also scalable, allowing you to add or remove features as your business grows and evolves.
At Niyal Services, we understand the importance of data security. That’s why we have implemented advanced security measures to protect your confidential information. Our software is also compliant with industry standards and regulations, giving you peace of mind and the confidence to focus on growing your business.
We also believe in providing ongoing support and training to our clients. Our team of experts is dedicated to providing exceptional customer service, ensuring that you receive the support and guidance you need to succeed. We offer training and coaching programs to help you and your team get the most out of our auto dialer software solutions. In conclusion, Niyal Services is your trusted partner for all your auto dialer software needs. With our user-friendly software, advanced security measures, and exceptional customer service, we can help you streamline your business operations and achieve your goals. Contact us today to learn more about how our auto dialer software solutions can help your business grow and succeed.
Features Of Our Auto Dialer Software
Auto Call Answer
With the “auto call on” feature the agents will automatically receive dialer calls and they won’t have to wait for the ring tone, thus it increases the agents’ talk time.
Agents can send automated pre-recorded outbound voice messages to a long contact list. Use the voice broadcasting technology to make bulk voice calls and reach a large number of customers.
Error code notification for supervisors when there is short list for dialing on contacts or in case a PRI or SIP failure.
Dial time Restriction
Custom Dialing to specific time zones or regions – e.g if a business needs to call on phone numbers starting with 011 within a specific time interval like between 9 to 11 PM in IST time zone
Agent-Skill based Dialing
Parallel predictive dialing where dialing contacts are matched with an agents’ skill and expertise e.g language – Hindi/English/Arabic
This feature of “Dial Order” ensures that the Auto dialer dials out all the phone numbers that are mapped to it and thus increases the business Coverage in people.
Auto Dial List Upload
Our dialer has the feature of auto-uploading dialling lists from CRM or any other third-party system.
Answer Machine Detection
AMD recognizes an answering machine and skips it. The Call connects only when a live person answers at the other end